Updated 1st June 2026
Important:
For all purchases made on Bablr iOS App and/or Apple App Store, Apple standard terms (Apple EULA) will apply which can be accessed from the link below.
Apple End User License Agreement
For all purchases made on Bablr Android App and/or Google Play Store, certain policies of Google may apply which can be accessed from the link below.
Please read the following important terms and conditions before you buy any digital product or content from us and/or any physical goods or products supplied to you and check that they contain everything you want and nothing that you are not willing to agree to.
These Terms of Service (“Terms” or “ToS”) govern your access to and use of the Bablr Early Learning platform and related services and products (defined below) if you are located in the United States. These Terms form a legally binding agreement between you, as a parent or legal guardian (“you” or “User” or “Platform User” or “Product User”), and Bablr Ltd. (“Bablr,” “we,” “us,” or “our”). Bablr is in the business offering early learning programs for children up to 6 years in age. These programs involve the use of digital content and/or physical learning materials by parents or other caregivers with their children for conducting learning activities. Bablr’s offerings include its online learning system (includes items such as mobile applications, tablet applications, web based applications, learning content etc.), online facility on its website to book and purchase the access to online learning system, and other related content (such as information, articles, news, blogs, videos) and services (“Services”), and any other optional items such as the physical learning material boxes provided as part of the program (“Materials”). Bablr is the operator of the Bablr website www.gobablr.com (“Bablr Website” or “Website” or “WebApp”), Bablr mobile applications (“Bablr mobile apps” or “mobile apps”) for Android and iOS, Bablr tablet applications (“Bablr tablet apps” or “tablet apps”) for Android and iOS in the United States and other parts of the world. Bablr is also the reseller of Bablr Materials Boxes in some countries. Bablr Website, and WebApp and Mobile Apps and Tablet App together and with or without the Bablr Material Boxes constitute Bablr Early Learning System (“Platform”). These terms and conditions apply to all the customers and users buying and/or using any products or services from Bablr.
“Bablr Product” or “Product” will mean and include the following as one, some or all of:
• Software on Bablr Website, WebApp, Mobile Apps and Tablet Apps.
• Bablr Early Learning Activities in Digital Form and the content and support items such as guidelines/tutorials of these activities.
• Bablr Early Learning Activities using any physical materials and the physical materials themselves if provided by Bablr.
• Bablr Early Learning Activities using combination of Activities in Digital Form and Physical Materials and material boxes provided by Bablr and the digital content and physical materials themselves if provided by Bablr.
• Bablr services such as but not limited to the customer service, online purchase facility, progress tracking and reporting, live sessions (online or face to face), pre-recorded sessions etc. or any other related information provided in any other format.
“Bablr Platform” or “Platform” will mean and include the following as one, some or all of:
• Bablr Product.
• Non-Product parts of Bablr Website such as Informational and Marketing pages and content.
• Bablr informational content online on websites, third party apps, online or offline sessions delivered in one-on-one or one-to-many modes, product demonstrations or product related counselling sessions, social media pages or in offline venues such as print and other informational media.
By using the Bablr Platform, and/or by registering with Bablr and/or by buying Bablr Product/s you signify that you agree to these Terms & Conditions of Use (ToS) and the Privacy Policy of Bablr. You represent and warrant that you are at least 18 years of age and are the parent or legal guardian of any child for whom you create an account or provide information. You are responsible for ensuring that your use of the Services on behalf of a child complies with applicable laws and that all information you provide is accurate. Bablr Services are intended for use by parents and legal guardians. We collect information about children only with the consent of a parent or guardian and in accordance with the Children’s Online Privacy Protection Act (COPPA). Parents may review, update, or request deletion of their child’s information as described in our Privacy Policy. Depending on your state of residence, you may have additional rights regarding your personal information, including rights under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA). We do not sell or share personal information as those terms are defined under the CCPA/CPRA. These rights may include the right to access, correct, or delete personal information, or to limit certain uses of personal information. Details on how to exercise these rights are provided in our Privacy Policy.
Some users may receive access to Bablr Products or Services through programs sponsored, funded, subsidized, distributed, or administered by third parties, including public agencies, nonprofit organizations, educational institutions, employers, resellers, distributors, or other organizations (“Sponsors” or “Authorized Resellers”). Such access (“Sponsored Access”) remains subject to these Terms and our Privacy Policy. Sponsored Access does not create any contractual, agency, fiduciary, employment, or partnership relationship between Bablr and any Sponsor or Authorized Reseller beyond the specific arrangements that may exist between those parties. Sponsors and Authorized Resellers do not control the Services, user accounts, or user data. Depending on the program, access to the Services may be provided directly by Bablr or through an Authorized Reseller. Where Services are purchased through an Authorized Reseller, certain commercial matters, including billing, payment collection, refunds, credits, and cancellations, may be administered by the Authorized Reseller in accordance with its own policies and agreements.
Sponsors do not receive access to personally identifiable information about you or your child except as permitted by law and described in our Privacy Policy. Sponsors may receive aggregated, anonymized, or de-identified information relating to overall program participation or usage. In certain cases, where Sponsors or Authorized Resellers directly engage with you for Customer Support or any other purpose, they may either have access to your personal data on their own behalf or may be provided only need-based access by Bablr as permitted by applicable law and in accordance with our Privacy Policy. Operational and customer-support services, including onboarding assistance, training, or technical support, may be provided by Bablr or by service providers acting on Bablr’s behalf. Such service providers are subject to appropriate confidentiality and data-protection obligations.
Bablr offers the Platform and the Product “as is” and “as available” basis subject to applicable law. Bablr and the Platform would serve to any Platform User that visits this Platform including prospective customers or their relatives/friends or registers on the Platform to the best of the abilities. By accessing or using the Platform, you acknowledge that you have read and agree to these Terms. If you disagree with these ToS and the Privacy Policy, please do not access or use this Platform.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. Continued use of the Services after the effective date constitutes acceptance of the revised Terms. Bablr reserves the right to delete any account or information contained on the platform without notice to the extent permitted by law.
Bablr offers early learning programs and systems for children under 6 years. These programs and systems involve use of digital content and/or physical learning materials by parents or other caregivers with their children. Bablr does not provide medical, legal, or financial advice and is not responsible for decisions made by users based on Bablr content. The Platform disclaims any warranties expressed or implied connected with use of the Platform including its quality, availability or accuracy. The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Bablr disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
This document sets out :
• Your legal rights and responsibilities
• Our legal rights and responsibilities; and
• Certain key information required by the federal or state laws of the United States of America.
Contact Us
If you have any questions about this document or any orders you have placed, please find ways to contact us by clicking here.
1) Using the Bablr Platform:
All users of the Platform (“Platform User”) must be eighteen years or older. Platform Users will be the parent and/or the caregiver of the baby or their friends or relatives. A Platform User is responsible for verifying that the use of this Platform is for lawful purposes only. Therefore, any Platform User who accesses the Platform will remain responsible for compliance with the laws of their jurisdiction. Bablr does not represent that the contents on the Platform, are appropriate, accurate, reliable, or updated, suitable or complete or may be downloaded in a particular jurisdiction. You agree to use of the Platform at your discretion and for lawful use. When you are using Bablr Platform, it may download automatically some content onto your computer or device. Please check the size of these downloads carefully as using too much data might mean that you exceed your data limit and you could face paying more than you were expecting, particularly if you are using your mobile phone abroad.
2) Facilities provided on the Bablr Platform:
a) Information about Bablr Platform and Product which includes text, pictures, sounds, videos and other media.
b) Blogs and articles about Bablr Platform, Product, Early Childhood development or some other related topics.
c) News, marketing and promotional information.
d) User Registration
e) Bablr Product pricing and options of Packages that Platform Users can buy.
f) Facility to buy online, Bablr product and make online payments through third party payment gateway.
g) Bablr Product Usage- Access to digital content and methodology for multiple babies, including live sessions along with progress reporting and other features such as adding babies, adding caregivers, selecting learning languages, selecting learning routine etc. and also including use of Bablr Physical materials that are shipped to the Product User on time to time basis after the Product User has bought a Bablr package or Subscription.
h) Bablr Services- Customer Service, Physical materials shipment tracking, etc.
i) Any platform user can register on Bablr Platform for free and access free content. But Platform User by buying a valid Bablr Package or Subscription or any other offering and keeping it active they also become Product Users. By becoming a Product User, the Platform User gets access to Bablr Product and Bablr Services as mentioned above.
3) Registration on the Bablr Platform:
Bablr provides for free online registration to its Platform Users. Bablr accepts registration of user and will provide Product and certain Services on payment through the payment process implemented from time to time. Upon the purchase of a Bablr Package s or subscription or services described on the purchasing pages of www.gobablr.com, and keeping it active, the Platform Users also become the Product Users (“Product Users”). As a Platform User you will at all times except when required otherwise by law, responsible for maintaining secrecy and confidentiality of the log in id and/or password and/or registered mobile number and/or registered email id and/or one-time passwords as applicable and allocated to you by Bablr. Bablr will take reasonable measures to protect account security in accordance with its Privacy Policy. Bablr does not validate any information provided by the Platform User with respect to correctness or usability for use of its services. Bablr with an intention to provide the best service possible could ask the Platform User to share more information as and when needed. Bablr also may change time to time the validation mechanisms such as passwords and/or passkeys and/or may introduce additional mechanisms such as Two Factor Authentication etc.
4) Ordering Services from Us:
a) You place an order on the Bablr website by going to the purchasing pages of the Bablr Website for your respective jurisdictions and adding the items to the cart and then making the payment via third party payment gateways. Our purchasing pages, the pricing and/or billing currency may be different for different jurisdictions and we may not make any sale from our website in some jurisdictions. It is the responsibility of the platform user to make the purchases from the purchase pages of the applicable jurisdiction. Please read and check your order carefully before submitting it. You will be able to correct any errors before submitting your order to us. Bablr offerings may be available in multiple countries or legal jurisdictions and may be sold via different entities. It is the responsibility of the Platform User to make their purchases from the correct jurisdiction. Bablr does not transfer already purchased subscriptions, packages or offerings. Bablr does not transfer purchases from one jurisdiction to another, and a platform user may not be able to claim any refunds against a purchase made in the wrong jurisdiction except as provided for in the Cancellations Policy of the jurisdiction of purchase. You can also make purchases of Bablr Offerings on App Stores of Google, Apple or other similar providers. In such cases the purchases follow the policy and mechanisms of the App Stores as applicable. In such a case, a Platform User and/or a Product User is subject to the process, policies and terms displayed and agreed by the user on the App Store which may be different from these Terms and Conditions (ToS).
b) Before you place your order, you must check that the hardware and software requirements of your computer or device mean that you can download the Services in Digital Form.
c) When you place your order at the end of the online purchase process, we will acknowledge it by email. This acknowledgement does not, however, mean that we have accepted your order.
d) When you purchase a Bablr Product or Service from us, the purchases may be subject to different local taxes and/or statutory charges in your jurisdiction. Some of these charges such as but not limited custom duties may be levied on you by the local authorities after your shipment of physical materials from us arrives to your home country or home jurisdiction. Such charges are your responsibility. Your purchases from us are not made on all inclusive basis. Any additional charges collected from you over and above our ex-warehouse price will be clearly mentioned on your invoice, but you will be responsible to settle any additional taxes or charges levied by the administration of your jurisdiction. Our warehouses in some cases may be located outside the United States, and we will inform you about the exact shipping charges if they are not already a part of the Selling Price.
e) We may contact you to say that we do not accept your order. This is typically for the following reasons:
i) the Services are unavailable.
ii) we cannot authorise your payment.
iii) you are not allowed to buy the Services from us.
iv) we are not allowed to sell the Services to you; or
v) there has been a mistake on the pricing or description of the Services.
vi) Any other reason that disqualifies the purchase on reasonable grounds
5) Permission to use the Services in Digital Form:
a) When you buy the Services in digital form which includes all the content provided on Bablr Platform or additional content delivered by us using mechanisms such as Zoom Sessions or Social Media platforms, and if it is downloaded on your devices, you will not own it. Instead, we give you permission to use it (also known as a ‘license’) for the purpose of you using and enjoying it according to this contract.
i) Services in digital form: Are personal to you. You can use it wherever you want in the world but only if you comply with local laws.
ii) Are non-exclusive to you. We may supply the same or similar digital content to other users.
iii) May not be:
(a) Copied by you except for a reasonable number of necessary back-ups.
(b) Changed by you (which means that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law).
(c) Combined or merged with, or used in, any other computer program; or
(d) Distributed or sold by you to any third party.
iv) Contains information which is owned by us and/or third parties. You must not conceal, change or remove any markings which show who own this information, such as copyright (©), registered trade marks (®) or unregistered trademark (™) markings.
6) Responsibilities of Bablr:
a) Bablr will be responsible for assuring it has the valid licenses, registration with concerned statutory authorities and are statutory compliant. Breach of any of the above condition will make Bablr liable for legal actions or other consequences arising therefrom.
b) Any information on the Platform relating to listing, name, content, material of any professional or firm found on this Platform does not constitute any endorsement or recommendations by Bablr. The Platform takes no responsibility of the authenticity and/or the accuracy of the information on the Platform provided by and about third parties.Bablr will not be responsible for any third-party content on the platform. The Platform
c) User and/or the Product User agrees to neither use the Platform for advertisement purposes nor for any commercial messages nor post anything false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegal or invasive of another person’s privacy. Though Platform may provide facility to platform User and the Product User to post blogs, articles, reviews or participate in discussions in digital or physical forms but Bablr is not liable for such third-party content or opinions posted on or made available on the Platform. In case any Platform User and/or the Product User finds any content is objectionable or illegal, they may report to Bablr by writing to the customer service e-mail address or calling the phone number provided on the Platform. Objectionable /illegal content will be investigated and blocked from public access within a reasonable time from reporting of the complaint. Such third- party content is not and will not be edited or monitored by Bablr and does not reflect approval of Bablr, its owners, managers, directors, employees, agents, partners, advertisers or affiliates. It bears no responsibility for the posts or the information contained therein. If such information posted is infringing or objectionable, Bablr is not liable and will take appropriate legal action against concerned Platform User and the Product User for posting such content.
7) Prohibited Activities:
a) The Platform User and the Product User will not use any computer resource or communication device to host, display, upload, modify, publish, transmit, update or share any information on the Platform or in connection with Platform on another web resource that –
b) belongs to another person and to which the Platform User does not have any right to.
c) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
d) harms minors in any way.
e) infringes any patent, trademark, copyright or other proprietary rights.
f) violates any law for the time being in force.
g) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
h) impersonates another person.
i) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
8) Copyright, Content/Trademark of Bablr:
a) Bablr and its associates will have the sole ownership and copyright under the UK Copyright, Designs and Patents Act 1988 (as amended) and any other applicable copyright laws globally, database rights, legal rights, moral rights, on its content, designs, know-how, business names, domain names, trade secret, software, and/ or any enhancements, improvements, modification, customization thereof of any or all intellectual property rights and derivative works. The Platform User and the Product User will not decompile, disassemble, reverse engineer or otherwise modify any software or other product, system or process disclosed to it under the Platform.
9) Other Terms:
a) Bablr does not guarantee that the Platform will be uninterrupted or error-free. Users are responsible for determining whether the Services meet their individual needs.
b) The Platform, Product, Services and Materials on the Platform are provided on “as is” basis. Bablr, its owners, its licensors, and its suppliers to the fullest extent permitted by applicable laws, disclaim all warranties, express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for particular purpose.
c) As a Product User you warrant the understanding of the following declaration of Bablr regarding Child Safety, Supervision, and Use of Content:
i) The Services are intended for use by parents and adult caregivers. The Bablr Platform, Products, Materials, and Services are not designed for independent use by children under eighteen (18) years of age. Any interaction with the Services by infants, babies, or young children must occur only under the active supervision of a capable adult.
ii) Certain Bablr Products and activities may involve the use of physical materials, whether provided by Bablr or recommended for use from household sources. While Bablr exercises reasonable care in designing activities and providing safety-related information, all physical materials may present potential risks, including choking, physical injury, or other hazards, particularly when used with young children. Parents and guardians are solely responsible for assessing the suitability of any materials, following all provided instructions, and taking appropriate safety precautions.
iii) Use of the Services may involve electronic devices and screen-based content. Bablr does not make any representations regarding the positive or negative effects of screen time on children. Decisions regarding the amount, timing, and manner of screen use are made solely by parents or guardians and are undertaken at their own discretion and risk. The Services are provided for educational purposes only and do not constitute medical, developmental, therapeutic, or professional advice.
iv) Bablr’s educational content and methodology are informed by generally accepted early-learning practices and experiential insights. Bablr does not claim that use of the Services will produce specific outcomes and does not represent that the Services are supported by clinical or medical evidence. Outcomes vary widely among children and depend on numerous factors beyond Bablr’s control, including parental engagement and individual developmental differences.
v) The Services may include content reflecting subjective perspectives, interpretations, or opinions, and may contain inadvertent errors. Bablr may update or correct content from time to time but does not guarantee completeness or accuracy at all times.
vi) Parents and caregivers remain solely responsible for decisions made based on the Platform and/or Services, including whether to continue or discontinue use. Users agree to discontinue use of the Services if they observe any adverse effects or concerns relating to a child. Continued use following such observations is undertaken at the user’s own discretion and risk.
vii) Bablr is an educational technology provider and does not hold itself out as a medical or healthcare provider. Users should seek advice from qualified professionals for medical, developmental, or health-related concerns.
viii) Bablr does not guarantee outcomes, and outcomes may vary based on factors beyond Bablr’s control.
d) The Product User agrees to be responsible for the following:
i) Ensuring that all the health and safety guidelines provided at various places on Bablr Platform including in the materials boxes are followed.
ii) Proactively following the general and commonly known safety precautions with babies and small children while using the Bablr product.
iii) Immediately Stopping the usage of Bablr Product at the first sign of any noticed or perceived negative effect.
iv) Reading through and understanding the pricing, cancellation policy, shipping policy, inclusion and exclusion of digital and physical materials and services etc. to his or her satisfaction and then only making the purchase of this Product.
e) Bablr uses app ecosystems and/or markets and/or resellers such as Apple App Store and Google Android Play Store to publish its iOS and Android Apps for mobile and tablets. Both Google and Apple have their own policies and considerations on basis of which they decide which apps should be allowed to operate within their ecosystems and which apps should not. These policies and considerations are outside the control of Bablr. At any point in time if Apple and/or Google and/or any other similar third party decide to suspend or disallow Bablr apps, Bablr may not be able to continue operating these apps but will continue the website on which Platform Users and Product Users can access Bablr content and services they have purchased as part of Bablr Package. In such circumstances, Bablr users may use their discretion to continue or cancel your Bablr package or subscription in line with the Cancellation Policy of Bablr.
f) Notwithstanding the foregoing, BabIr reserves the right to discontinue the service at any time in its sole discretion and for any reason, without prejudice to your consumer rights.
g) Materials and packaging shown on Bablr website are only examples. We keep changing and refreshing the materials in the Bablr boxes on a time-to-time basis. Also, materials available in two different geographies may be different. Also, in many jurisdictions we work with partners to provide physical materials as add-ons to the Bablr programme. We do not commit to provide exactly same materials or packaging as shown on Bablr website to all users in all geographies. It is the responsibility of the Platform user to clarify the exact materials they are going to receive. Should you feel the need, you can get in touch with Customer Support and ask them to clarify.
h) As a Platform User, you agree to indemnify and hold harmless Bablr and its officers, directors, employees, and agents from and against any third-party claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
i) your breach of these Terms.
ii) your violation of applicable law or unlawful use of Bablr Platform; or
iii) content you submit, post, or transmit through the Services that infringes the rights of a third party or is unlawful.
iv) This indemnification obligation applies only to third-party claims and does not apply to disputes between you and Bablr. Bablr reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate reasonably with Bablr. If you are dissatisfied with the Services, you may discontinue use, subject to your rights under applicable law.
10) Payment:
a) Bablr will provide Products and certain Services on payment through third one or more party payment gateways that is implemented by Bablr from time to time.
b) The credit cards and debit cards and other payment options we accept will be displayed at the checkout portion at the time of purchase. We do not accept cash or cheques.
c) We will do all that we reasonably can to ensure that all of the information you give us when paying for the digital content is secure by using an encrypted secure payment mechanism. Additional details are provided in our Privacy Policy.
d) All payments need to be authorised by the credit card, debit card issuers, or any other mechanisms such as two factor authentication specified by the regulatory authorities to ensure security and/or rights and/or convenience of the consumers or any other similar mechanisms based on the applicable payment gateway.
e) Bablr Ltd does not make any direct sales to users in the United States. Bablr digital subscriptions are available via third party ecosystems such as Apple App Store and Google Android Play Store. Certain Bablr Products and Services including but not limited to digital subscriptions or licenses may also be sold by us to other commercial entities (Authorized Resellers) for further distribution. Our Authorized Resellers may sell these products and services to sponsors (for Sponsored Access), distributors, educational institutions, nonprofit organizations, parent users or other third parties.
f) Where a sales by us or purchase by a User is made directly or indirectly through an Authorized Reseller, the transaction is not between the User and Bablr. Pricing, invoicing, payment collection, refunds, credits, cancellations, and related commercial terms are determined by the Authorized Reseller or other involved parties and may be subject to separate agreements, policies, or requirements.
g) Bablr is not responsible for payment disputes, billing disputes, refunds, credits, chargebacks, or other commercial matters arising from sales or purchases of Bablr products or services made through an Authorized Reseller or third party ecosystems or another party. Users must direct such requests to the parties from whom the purchase was made or through whom access was acquired. Nothing in this section limits any rights that may not be waived under applicable law.
h) For purchases made on Apple App Store, Google Android Play Store or any other similar third-party ecosystem, pricing, taxation, and currency will be determined by the policies and mechanisms of the ecosystem.
11) Redressal and Complaints:
Bablr has published on its Platform in the “Contact Us” Section, the contact details as a mechanism by which Platform Users and/or Product Users who may have any grievance with respect to the access or usage of Bablr Platform and/or Product can notify their complaints to Bablr. We will redress the complaints within one month from the date of receipt of complaint.
12) Force Majeure:
Bablr will not be liable for any delay or non-performance in delivery caused by acts of God, unforeseeable occurrences or other force majeure events beyond the control of Bablr and in such case its obligations will be suspended for so long as the Force Majeure Event continues. “Force Majure Event” means any event due to any cause beyond the reasonable control of Bablr, including, without limitation, unavailability of any communication system, terrorist attack, war, storm, fire, flood, earthquake, epidemic or other natural disaster, explosion, acts of God, civil commotion, strikes or industrial, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, Telecom network strike, breakdown or Payment gateway non function due to international cable fault, bank’s withdrawal of the payment gateway with or without notice, for any reason, non-functioning of the Platform due to hacking, malware or boot attacks, sabotage or server default or server maintenance or breakdown, technical flaw, inadvertent processing delay or impossibility of the use of public or private telecommunication networks and computer networks, suspension of the Bablr Apps by App Ecosystem providers such as Apple App Store or Google Android Play Store or any other similar party and other serious disruptions beyond the control of Bablr.
13) Confidentiality & Proprietary Information:
a) Both Bablr and Platform User agree to the definitions and terms of this clause as given below.
b) “Confidential Information” means non-public information that an entity in possession (Disclosing Party) designates as being confidential in writing or orally or it is third party sensitive information which is disclosed in confidence or which under the Confidential Information circumstances surrounding disclosure ought to be treated as confidential “Confidential Information”.
c) For perpetuity from respective disclosure under this Agreement, the entity which receives the information (Receiving Party) from the Disclosing Party will treat as confidential all Confidential Information Provided by the Disclosing Party, including the trade secrets, proprietary information, sensitive personal information, or other sensitive information belonging to its customers, financial details, will not use such Confidential Information except as expressly set forth herein or otherwise authorized in writing, and will not disclose such Confidential Information to any third party except as may be necessary and required in connection with its rights and obligations under this Agreement .
i) Exceptions: Notwithstanding the above, neither Party will have liability to the other regarding any Confidential Information which-
(1) Was generally known and available in the public domain at the time it was disclosed or became generally known and available in the public domain through no fault of the receiver.
(2) It was known to the receiver at the time of disclosure as shown by the files of the receiver in existence at the time of disclosure.
(3) It is disclosed with the prior written approval of the discloser
(4) It is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided; that the receiver will provide reasonable advance notice thereof to enable the discloser to seek a protective order or otherwise prevent such disclosure.
14) Term & Termination:
a) This Agreement will come into existence on the date a Platform User browses the Platform and/or registers on it and will remain in until the obligations under these ToS are complete or when it is terminated by either party whichever is earlier. A Product User is bound by these ToS as a Platform User and continues to be bound by these ToS after becoming a Product User.
b) This Agreement may be terminated:
i) In case of material breach by a Product User and/or Platform User, Bablr is entitled to terminate this user’s access to Bablr Platform and Product forth with and remove any non-compliant or other information in connection with Service Provider on its Platform or related sites as the case may be.
ii) In case of any other breach by a Product User and/or Platform User (i.e. excluding material breach) of any representation, covenant, warranty or term of this Agreement that is not cured within 7 (seven) days after written notice there of by Bablr.
iii) At the sole discretion of Bablr.
c) Effect of Termination:
Upon termination of this Agreement the user will remove its Profile pages, links, and otherwise discontinue use of the Platform or any activity that indicates its association with the Platform. In case of termination, the Product User will return the login id and password for access of Platform, or he will be blocked by Bablr.
15) Cancellations:
a) If you have bought any of our services directly from our website, you are entitled to cancellation and refund for 14 days, if you have not used the product, or to the extent required by the law. However, some exceptions as described in subsequent clauses may apply. In case of purchases from third party ecosystems such as Apple Store or Google Play Store, their cancellation and refund terms apply.
b) When you place an order for digital content and add your baby’s details to the system, the digital content will be downloaded and activated immediately. By pressing the button meant for payments on the payment gateway on our website, you confirm your purchase and give us permission to initiate the activation of digital content. This also applies to bundled products which also combine physical goods with a digital subscription. This means that you may not have the right to cancel the purchase once the automatic download and activation of the digital content starts and you may not be entitled to a refund. This clause applies to both digital and physical products and Services if they are part of a bundled purchase or package or subscription or offering combined with our digital services which are made immediately available to you, When you make a bundled purchase from us, at checkout by continuing with the purchase, you waive your right to cooling-off. If you do not agree, then you must not proceed to purchase and please contact our customer service team.
c) This clause does not affect the statutory rights you have if your digital or physical content is faulty or not fit for purpose. This also does not affect your statutory rights if you have made the purchase of a physical product or materials independently from a digital product.
d) For purchases made through an Authorized Reseller or a Sponsor all requests relating to payments, invoices, cancellations, refunds, credits, or chargebacks must be directed to the Authorized Reseller or the Sponsor. Bablr has no obligation to provide refunds or credits for purchases made through an Authorized Reseller unless otherwise required by applicable law.
e) In general, within the boundaries of your Consumer Rights, all the Cancellations and Refunds are subject to Cancellations, Replacements, Returns and Refunds Policy.
16) Effects of Cancellation:
a) If you are entitled to cancel an order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us).
b) We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
c) We will make the reimbursement without undue delay, and not later than: (i) 14 days after the day we received back from you any goods supplied; or (ii) (if earlier) 14 days after the day you provide evidence that you have returned the goods; or (iii) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the order.
d) We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
e) We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
f) If you have received the goods, you will send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the order to us. The deadline is met if you send back the goods before the period of 14 days has expired.
g) You will have to bear the direct cost of returning the goods.
h) You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. For the avoidance of doubt, this only applies to physical goods. In case where you purchase the relevant bundle. No refunds for digital downloads or access or bundled physical goods are provided unless you are so entitled in accordance with your statutory rights.
17) Shipping and Delivery:
a) For physical goods or materials provided to you, we use a number of service providers to deliver our goods. Detailed Information about deliver, costs, options, charges etc. are covered in our Shipping Policy. During the online checkout process, and if applicable, you may be given available delivery options to choose from and may also be informed about Shipping Charges if they are not included in the purchase price displayed to you.
b) The estimated date for delivery of the goods is set out in the Confirmation.
c) If something happens which is outside of our control and affects the estimated date of delivery, we will provide you with a revised estimated date for delivery.
d) Delivery will take place at the address specified by you when you place your order with us.
e) We may not be able to deliver the goods if we are unable to properly identify you. Please provide necessary identification document as may be required by our delivery partners.
f) Unless you and we agree otherwise, if we cannot deliver your goods within 15 days of the promised date, we will
i) Let you know.
ii) cancel your order; and
iii) give you a refund.
iv) If nobody is available to take delivery, please contact our customer service details of which are provided on the website and on Bablr Apps.
g) You are responsible for the goods once they have been delivered to the address specified by you when you place your order with us. In other words, the risk in the goods passes to you when you take, or a third party notified by you takes, possession of the goods.
h) We may deliver your goods in instalments. If you want to see whether your goods may be delivered in this way, verify this information at any time during the online checkout process.
18) Nature of the Services and Products:
a) We are under a legal duty to supply you with goods that are in conformity with this document.
b) Since we only display the examples of goods on our website and not the exact goods that will be shipped to you as part of Bablr programme, you acknowledge that you are aware of this likely variation. We agree to take reasonable care to ensure that the goods supplied to you are fit for the promised use.
c) The packaging of the goods may be different from that shown on the site.
d) While we try to make sure that our representative activities related to our goods and products and subscriptions available on our website in general are the same and/or similar as set out in the description of the service you have subscribed to, the foregoing may look different once received depending on the device that you use. Please also note that activities and related physical products may differ in different countries so availability will be tailored to you locally and as available from time to time, subject to our adherence to your consumer rights.
e) The samples of goods inside Bablr Material Box shown on the website are examples of the activities that we design for children. The activities that you receive may actually be different from what is displayed on the website. We sometimes also partner with third party suppliers who ship the materials to you under their brand name and not “Bablr” brand name. In all these cases, we take reasonable care to ensure that they are fit for the intended purpose. We do not promise to provide exactly the same Bablr Box Materials or packaging as shown on the website and by purchasing a product on our website you acknowledge that you will accept this variation.
f) Any goods sold at discount prices, as remnants or as substandard will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.
g) Subject to paragraph (d), if we can’t supply certain goods or products, we may need to substitute them with alternative goods of equal or better standard and value. In this case:
h) We will let you know if we intend to do this, but this may not always be possible; and
i) You can refuse to accept such substitutes, in which case we will offer you a refund or a replacement and let you know how long such an offer remains open for.
19) Faulty Products and Digital Content:
a) Your legal rights give you certain key rights. For more detailed information on your rights and what you should expect from us, please contact us by using the details given here
b) Nothing in this document affects your legal or statutory consumer rights. You may also have other rights in law.
c) If goods you received are faulty, please contact us using the contact details at the top of this page.
d) If your digital content is faulty, please contact us using the contact details at the top of this page.
e) To avoid faults with digital content, you must:
f) install any fixes, updates, upgrades, new releases and new versions as soon as possible after we tell you that they are available to be downloaded.
g) use it only on the recommended third-party software and equipment that we may set out on our site from time to time.
20) Limitation of Liability:
a) To the maximum extent permitted by applicable law, Bablr shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of profits, loss of business, loss of data, loss of use, or loss of goodwill, arising out of or relating to your access to or use of the Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if Bablr has been advised of the possibility of such damages.
b) Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under applicable law, including liability for fraud, wilful misconduct, or any non-waivable statutory rights.
c) To the extent Bablr is found liable for any claim arising out of or relating to the Services or these Terms, Bablr’s total aggregate liability shall not exceed the amount paid by you (or on your behalf) for access to the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
d) The limitations set forth in this Section apply to all claims, whether arising from use of the Services, inability to use the Services, content provided through the Services, Sponsored Access programs, or any related products or materials.
e) Bablr does not assume responsibility for parental supervision, interactions between parents or caregivers and children, or decisions regarding screen time, internet connectivity, or device usage. Such matters remain the sole responsibility of parents or legal guardians.
21) General:
These Terms are the entire agreement between Product User and Platform User and Bablr in relation to Services and Materials on the Platform. As a Product User and/or Platform User agree that agree that your use of the Services is governed solely by these Terms. The words “include” and “including” are to be construed without limitation. The invalidity of any provision of these ToS (or parts of any provision) will not affect the validity or enforceability of any other provision (or the remaining parts of that provision). If a court holds that we cannot enforce any part of these ToS as drafted, we may replace those parts with similar terms to the extent enforceable under applicable laws and regulations, without changing the remaining terms of these Terms. No delay in enforcing any provision of these ToS will be construed to be a waiver of any rights under that provision. Any rights and obligations under these ToS which by their nature should survive, including any obligations in relation to the liability of, or indemnities (if any) given by, the respective parties, will remain in effect after termination or expiration of these Terms. No person other than you and us will have any right to enforce these ToS against any person, and you may not delegate, assign or transfer these ToS or any rights or obligations under these Terms without our prior consent. We may freely assign, transfer or sub-contract these Terms or our rights and obligations under these Terms, in whole or in part, without your prior consent or prior notice to you.
22) Severability:
If any part of these Terms is held to be unenforceable, then that provision will be severed from these Terms, and the remainder of these Terms will be valid and enforceable.
23) Third party rights:
No one other than a party to this contract has any right to enforce any term of this contract.
24) Dispute Resolution, Jurisdiction and Governing law:
a) We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the goods you ordered, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
b) If a dispute cannot be resolved in accordance amicably or you are unhappy with the outcome, it will be resolved through binding arbitration on an individual basis, and not in a class, consolidated, or representative action, except where prohibited by law. You may opt out of arbitration within thirty (30) days of first accepting these Terms by contacting us as described in the Privacy Policy.
c) For all disputes, the laws of the State of California, without regard to conflict-of-law principles will govern this agreement. Where arbitration is not permitted, disputes will be brought exclusively in the state or federal courts located in California. You agree that disputes will be resolved only on an individual basis and not in a class, collective, or representative action.
-End of ToS-